Notion

What it is

Notion is a document and lightweight database tool: pages that can contain other pages, and databases that can be viewed as a table, a board or a calendar. In a design team it usually holds the research repository, the spec documents and the wiki of decisions.

Why it matters

Research that lives in a folder of session notes is research nobody can find twice. The same decision is argued three times because the first argument was in a chat thread that scrolled away. A wiki with a small number of databases — studies, findings, decisions — makes the team’s accumulated knowledge searchable, which is what turns individual sessions into an organisational memory.

Core ideas

Reach for it when you need to find a decision in six months

The test is retrieval, not storage. If nobody will search for it, a document elsewhere is fine; if the team will ask “why is it like this?”, it belongs in the wiki with the evidence attached.

One database per kind of thing

A study, a finding and a decision are different objects with different fields. Mixing them into one long page destroys the ability to filter and cross-reference.

Studies    owner, date, method, participants, question, link to notes
Findings   study, screen, count, severity, status
Decisions  finding, change, owner, date, status

Cross-references let a decision show the finding and the study behind it, which is how the evidence survives the person who collected it.

Keep a template for each object

A study page with the same sections every time — question, method, participants, findings, decisions — is what makes a repository usable and a comparison possible.

Distinguish the source from the summary

Store the raw notes in a child page and the summary on the parent, and never edit the raw notes. When a finding is challenged, the evidence is one click away.

Write the status, and keep it true

Draft, active, decided, superseded. A repository full of undated, unstatused pages is worse than none, because it is trusted.

Practice

Build a three-database research repository

Create the studies, findings and decisions databases with their fields and templates, and enter the last study you ran.

Done when: opening the decision record shows the finding, the study and the raw notes without leaving the tool.

Write one decision record

For a decision made recently, record the change, the owner, the date, the evidence and what was rejected.

Done when: a colleague can read the record and know why the alternative was not chosen.

Common mistakes

  • A folder of unstructured notes — nothing can be filtered or found twice; fix: one database per object type, with fields.
  • One giant page per project — search returns the page rather than the answer; fix: split into a page per study, finding and decision.
  • Editing the raw notes — the evidence is lost and findings become unverifiable; fix: keep raw notes immutable and summarise above them.
  • No status or date — stale pages are trusted as current; fix: give every record a status and a date and keep them true.
  • Using it as the place work happens — tickets and code live elsewhere, and the wiki drifts; fix: keep it as the record, not the workspace.

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