Notion
What it is
Notion is a document and lightweight database tool: pages that can contain other pages, and databases that can be viewed as a table, a board or a calendar. In a design team it usually holds the research repository, the spec documents and the wiki of decisions.
Why it matters
Research that lives in a folder of session notes is research nobody can find twice. The same decision is argued three times because the first argument was in a chat thread that scrolled away. A wiki with a small number of databases — studies, findings, decisions — makes the team’s accumulated knowledge searchable, which is what turns individual sessions into an organisational memory.
Core ideas
Reach for it when you need to find a decision in six months
The test is retrieval, not storage. If nobody will search for it, a document elsewhere is fine; if the team will ask “why is it like this?”, it belongs in the wiki with the evidence attached.
One database per kind of thing
A study, a finding and a decision are different objects with different fields. Mixing them into one long page destroys the ability to filter and cross-reference.
Studies owner, date, method, participants, question, link to notes
Findings study, screen, count, severity, status
Decisions finding, change, owner, date, status
Cross-references let a decision show the finding and the study behind it, which is how the evidence survives the person who collected it.
Keep a template for each object
A study page with the same sections every time — question, method, participants, findings, decisions — is what makes a repository usable and a comparison possible.
Distinguish the source from the summary
Store the raw notes in a child page and the summary on the parent, and never edit the raw notes. When a finding is challenged, the evidence is one click away.
Write the status, and keep it true
Draft, active, decided, superseded. A repository full of undated, unstatused pages is worse than none, because it is trusted.
Practice
Build a three-database research repository
Create the studies, findings and decisions databases with their fields and templates, and enter the last study you ran.
Done when: opening the decision record shows the finding, the study and the raw notes without leaving the tool.
Write one decision record
For a decision made recently, record the change, the owner, the date, the evidence and what was rejected.
Done when: a colleague can read the record and know why the alternative was not chosen.
Common mistakes
- A folder of unstructured notes — nothing can be filtered or found twice; fix: one database per object type, with fields.
- One giant page per project — search returns the page rather than the answer; fix: split into a page per study, finding and decision.
- Editing the raw notes — the evidence is lost and findings become unverifiable; fix: keep raw notes immutable and summarise above them.
- No status or date — stale pages are trusted as current; fix: give every record a status and a date and keep them true.
- Using it as the place work happens — tickets and code live elsewhere, and the wiki drifts; fix: keep it as the record, not the workspace.
Go deeper
- User Research (03-design-ux/05-user-research) — the studies this repository holds.
- From findings to decisions (03-design-ux/05-user-research/04-from-findings-to-decisions) — the finding and decision records these databases are shaped around.
- Content Strategy (03-design-ux/08-content-strategy) — the same maintenance question for user-facing content.
- Miro (03-design-ux/13-miro) — where the session’s notes come from before they land here.